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Terms & Conditions

 
 

Terms & Conditions


GENERAL

The following terms and conditions apply to your access and the use of this Site. You agree to be bound by these terms and conditions without limitation or qualifications by accessing any page of this Site.

Your contract is with selenepensione.com and its franchisees, associates, related companies, subsidiaries and affiliates (collectively, “Selene Pensione”) who operate as a Selene Pensione branded hotel (“Hotel”)

The general terms and conditions herein together with the Privacy Policy, Bookings & Cancellations Policy, Fee Schedule & Hotel Schedule and Add-Ons available on the Selene Pensione Website (collectively, as may be varied, amended and/or supplemented from time to time, these “Terms and Conditions”) and the booking confirmation issued by Selene Pensione confirming your booking (“Booking Confirmation”) shall constitute a legally binding contract between you and Selene Pensione and shall be further supplemented by the internal rules and regulations that apply specifically to the Hotel where you have booked your stay.

In these Terms and Conditions, the words “we” or “us” means Selene Pensione and its employees, officers, agents, suppliers and vendors, and use of the words “you” or “guest(s)/Guest(s)” means any and all persons for whom a Hotel room is booked.

BOOKINGS
Bookings may be made online at www.selenepensione.com  (“Selene Pensione Website“) at any of our Hotels. Bookings can also be made on other Online Travel Agency (OTA) websites such as www.booking.com. Selene Pensione does not take responsibility for content relating to the Hotel as described by OTA websites.

Full payment must be made at the time of booking. We accept payment by Visa or Mastercard credit/debit cards for most of our Hotels. The available payment options are displayed during the booking process on our Selene Pensione Website. A payment processing fee may apply.

Once your booking has been successfully completed, a Booking Confirmation will be issued in respect of each room booked and sent to the email address provided in your registered account. You MUST produce your Booking Confirmation(s) upon check-in at the Hotel, together with your original valid photo identification document (national registration identity card, passport, driver’s licence or other identification card or document as the Hotel may require). If you do not receive your Booking Confirmation(s) within forty-eight (48) hours from the time of booking, please contact us via the Selene Pensione Website (Please refer to Contact Us).

Credit card bookings made within seven (7) days prior to check-in date will require presentation of the credit card used for payment of the booking during check-in. Failure to do so may delay your check-in process.

The ‘Guest’ named in the Booking Confirmation must be the person staying at the Hotel otherwise we reserve the right to cancel the booking.

At all times during the booking process, you will be advised to ensure the accuracy of your booking details (guest details, stay dates, room types, room rates, number of guest(s)). Selene Pensionewill not be responsible or liable for errors in booking details.

Bookings are accepted subject to room availability.

ROOM RATES
Room rates shown on theSelene Pensione Website are charged on a per room per night basis exclusive of Meals and Add-Ons.

Room rates may or may not include service tax, service charge, VAT or GST (as applicable) and/or other similar charges or tax subject to the requirements of the country or location where the Hotel is located. These will be charged at the prevailing rates and are payable in the currency country where the Hotel is located.

Room rates and details are correct at the time of publication and are subject to change without notice.

DAMAGE

You are liable for any damage howsoever caused to the allocated room(s) or to the Hotel premises or property caused by you or any persons in your party (whether or not staying at the Hotel) during your stay. Selene Pensione reserves the right to retain your credit card and/or debit card details and charge or debit such amounts as it shall in its sole discretion deem fit on the said card(s) to compensate or make good the loss, damage, costs or expenses incurred or suffered by Selene Pensiones as a result of the aforesaid. Regardless, Selene Pensione further reserves the right to commence legal proceedings against you without notice.

RIGHT TO REFUSE ACCOMMODATION

Selene Pensione reserves the right to refuse accommodation to you or any person(s) without any notice and terminate any booking without being liable for any refund or compensation for the following reasons:

  • the booking has been paid through fraudulent means
  • the booking has been altered by anyone other than Selene Pensione or TSelene Pensione’s authorised agent or has been tampered with or the Booking Confirmation has been defaced (in which case Selene Pensione reserves the right to retain such booking documentation)
  • the person checking in is not or cannot prove that he/she is the person named in the Booking Confirmation
  • as permitted under the provisions of these Terms and Conditions

COPYRIGHT & TRADE MARKS

The Selene Pensione Website including the booking and other applications, text, graphics, designs, audio and video clips, hotel and destination information and all other content thereon are the exclusive properties of Silvester Property, LLC. and/or its content suppliers.

You may use the  Selene Pensione Website and its content solely for personal, non-commercial and private use subject always to applicable copyright laws.

All trademarks, trade names, service marks and all other marks, whether registered or unregistered, on theSelene Pensione Website are owned by or licensed to Silvester Property LLC.  and their respective owners and may not be used, reproduced or modified without the prior written approval of Selene Pensione.

INDEMNITY

You hereby irrevocably agree to indemnify and keep us indemnified against all liabilities, claims, losses and expenses, including any legal fees that may be incurred by us in connection with or arising from (1) your use or misuse of this Site and the services provided herein; or (2) your breach of these terms and conditions howsoever occasioned; or (3) any intellectual property right or proprietary right infringement claim made by a third party against us in connection with your use of this Site.

DISCLAIMER

The Selene Pensione Website, the services provided and all content thereon are supplied “as is” and “as available”. Selene Pensione provides no guarantee, representations or warranties of any kind, either express or implied, regarding the website and content. You are solely responsible for your use thereof.

While we will make every effort to ensure that the information on the Selene Pensione Website is accurate and published in good faith. Without affecting any statutory consumer rights that cannot be lawfully excluded or limited, Selene Pensione does not warrant or represent the accuracy of the information displayed and disclaims to the maximum extent permitted by law all warranties expressed or implied by statute, custom or usage.

Selene Pensione will not be liable for any direct, indirect, consequential, punitive losses or damage (including without limitation loss of revenue, loss of goodwill, loss of reputation and loss of, or damage to data), arising out of the Selene Pensione Website or the use thereof or any services purchased from the Selene Pensione Website, or any errors, inaccuracies or omissions in the services or content provided howsoever caused.

The various linked sites on the Selene Pensione Website allows for further link-up and interaction between Guests and the said sites for promotions and other interactive mediums. The inclusion of all website links on our Selene Pensione Website does not imply endorsement by Selene Pensione of such linked sites, or any association with their operations. These sites are outside the control of Selene Pensione. We will not be responsible for the content on the linked sites or your use thereof.

GOVERNING LAWS

Any disputes arising out of or related to the Site or these terms & conditions or your contract with Selene Pensione shall be handled individually without any class action and is governed by the laws of the country where the Hotel you booked your stay with is located and any disputes shall be settled in the courts of that country.

All other matters concerning or relating to the Selene Pensione Website shall be governed by the laws of Greece and the Greek courts shall have jurisdiction therein.

CHANGES TO THE THESE TERMS & CONDITIONS

Selene Pensione reserves the right to cancel, amend or vary the arrangements and content featured on the Selene Pensione Website and/or change, amend, vary or add to these Terms and Conditions at any time without prior notice.  Your continued use of the Website will constitute your acceptance of any such cancellation, amendment, or variation.

CONFLICT BETWEEN ENGLISH TEXT AND OTHER LANGUAGE TEXT

If there is any conflict or discrepancy between the English text of these Terms and Conditions and any translation thereof into any other language, the English text shall prevail.